Volusion Consulting & Training

SERVICES

Order Processing Customer Service Traffic Conversion

SEO & Online Marketing Social Media

ORDER PROCESSING $NA$995 The responsibility of order processing can be overwhelming at times. It’s the actual heart of your day-to-day business where funds are captured, credits are given and tracking information is sent. If fully understood, it can offer many more benefits beyond the flow of revenue. Our proven system for order processing is engineered to save your business time and money by reducing payroll hours and fraudulent orders while maximizing the gross profit per order.		INCLUDES: Process orders in at least half the time How to asses fraudulent orders Excel tracker to manage cash flow How to maximize margins from order details We process orders with you for 1 week
CUSTOMER SERVICE $NA$995 Simply put, customer service can make or break the success of your business. With the viral nature of social media and the plethora of online review sites, just one negative customer experience can reach thousands of potential customers. You must have the proper customer service protocol in place to sustain long-term growth. We also know that it can cost a lot to maintain world-class customer services; from personnel to phone systems, to refunds or in-store credits. Let us show you how to consolidate activities to reduce payroll, eliminate wasteful spending and improve overall customer satisfaction with expedited response times!		INCLUDES: 25 email templates Phone strategies 3 contact forms Live chat training
TRAFFIC CONVERSION $NA$495 The ability for your Volusion store to generate and convert traffic is the foundation of successfully selling online. The traffic to your site includes those who visit and the conversion rate is the percentage of those visitors who complete a goal. Of course making a purchase is the #1 goal but conversion rates are also considered in other call-to-actions such as newsletter sign up or product review. We’ll train you on how to optimize your both your site and messaging to get the most out of every visit.		INCLUDES: Google Analytics basic training Webmaster Tools basic training Web page fundamentals Review of 3 pages
SEO, ONLINE MARKETING & SOCIAL MEDIA $NA$1,295 The buttons that appear throughout your site can improve overall appearance, provide for easy navigation, and supplement that added professional touch.		INCLUDES: Social Media “How To” Guide Online Marketing Plan (3) 1 hour phone consultations in 1st month 1 year of phone support (1 hour per month)

OUR PROCESS

One of the ways AJ Web Development stands out from the crowd is the unique approach we take with each project from start to finish. FIND OUT MORE ABOUT OUR PROCESS.